Privacy Policy
Thank you for visiting our website operated through domirestia.com (“Company,” “we,” “our,” or “us”).
We respect your privacy and are committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, place an order, contact us, or otherwise use our services.
Your use of our website is subject to the privacy practices described in this Privacy Policy and any applicable privacy laws.
1. Information We Collect
We may collect personal information when you visit our website, place an order, create an account, contact Customer Support, subscribe to communications, or otherwise interact with our services.
Information You Provide
Depending on how you use our services, information you provide may include:
- Full name
- Email address
- Telephone number
- Billing address
- Shipping address
- Payment-related information
- Order details and purchase history
- Information you provide when contacting Customer Support
Payments are generally processed through third-party payment providers. We do not intentionally store complete payment card details where those details are handled directly by the applicable payment processor.
Information Collected Automatically
When you browse or interact with our website, certain information may be collected automatically, including:
- IP address
- Browser type and device information
- Operating system
- Pages viewed and website activity
- Time and duration of website visits
- Referring websites or sources
- Cookie identifiers and similar technology data
This information may help us operate the website, understand how visitors use our services, maintain security, and improve the overall customer experience.
2. How We Use Your Information
We may use personal information for purposes such as:
- Processing and fulfilling orders
- Confirming, managing, and delivering purchased products
- Sending order confirmations, shipping updates, and other transactional communications
- Processing payments and helping prevent fraud or unauthorized activity
- Handling returns, refunds, and customer service requests
- Responding to questions and providing Customer Support
- Operating, maintaining, and improving our website and services
- Sending marketing communications where permitted by applicable law
- Providing relevant content, offers, or advertising where appropriate
- Analyzing website traffic and customer interactions
- Maintaining the security, integrity, and proper operation of our website
3. How We Share Your Information
We do not rent personal information. We may disclose or share information where reasonably necessary to operate our business, provide our services, comply with legal obligations, or protect legitimate business and customer interests.
Service Providers
We may share information with third-party service providers that support our business operations, such as:
- Payment processors
- Shipping and logistics providers
- Order fulfillment partners
- Website hosting and technology providers
- Analytics providers
- Advertising and marketing service providers
- Customer support service providers
These providers may process information as necessary to perform services for us or as otherwise permitted under their applicable agreements and privacy obligations.
Legal Requirements
We may disclose information when reasonably necessary to comply with applicable laws, regulations, court orders, legal processes, government requests, or to protect our rights, property, customers, business operations, or the safety of others.
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, and improve our services.
Cookies and similar technologies may be used to:
- Remember preferences and settings
- Maintain shopping cart functionality
- Understand how visitors interact with our website
- Measure website performance
- Improve products, services, and website functionality
- Support advertising and marketing activities where permitted
Third-party analytics, advertising, or technology providers may also use cookies, pixels, or similar technologies in connection with our website.
You may manage or disable cookies through your browser settings or other available preference tools. Please note that restricting certain cookies may affect website functionality.
5. Payment Information
Payments are processed through third-party payment service providers available during checkout.
Complete payment card information is generally handled directly by the applicable payment provider and is subject to that provider’s privacy, security, and data-handling practices.
6. Marketing Communications
With your consent, or where otherwise permitted by applicable law, we may send promotional emails, product updates, special offers, and other marketing communications.
You may unsubscribe from marketing emails at any time by using the unsubscribe option provided in the applicable communication.
You may also contact Customer Support regarding marketing communication preferences.
7. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission, processing, or storage can be guaranteed to be completely secure.
8. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate or incomplete information
- Request deletion of certain personal information
- Request information about how personal information is collected, used, or disclosed
- Withdraw consent where processing is based on consent
- Exercise other privacy rights available under applicable law
To submit a privacy-related request, please contact our Customer Support team. We may need to verify your request where required or permitted by law.
9. Children’s Privacy
Our website and online services are intended for general audiences and are not designed for children to independently provide personal information where parental or guardian authorization is required by applicable law.
We do not knowingly collect personal information from children in circumstances where such collection would violate applicable law. If we become aware that personal information has been collected improperly, we may take reasonable steps to delete or otherwise address that information.
10. Third-Party Links
Our website may contain links to websites, platforms, or services operated by third parties.
We are not responsible for the privacy, security, or content practices of third-party services. We encourage you to review their privacy policies before providing personal information.
11. International Data Transfers
Because we may work with service providers operating in different locations, personal information may be processed, transferred, or stored in countries or regions other than the location where you reside.
Where required, we take reasonable steps to support the lawful handling of personal information transferred across jurisdictions.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, legal requirements, or other operational considerations.
Updated versions will be posted on this page. We encourage you to review this Privacy Policy periodically for current information about our privacy practices.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact our Customer Support team.
Customer Support
Service Email
service@domirestia.com