Shipping Policy

All orders are typically processed and prepared for shipment within 5 business days after an order is placed.

Once your order has been shipped, the estimated delivery time is 10–20 business days, depending on your destination, local carrier services, customs processing, and other applicable logistics conditions.

Delivery times are estimates only and may be affected by circumstances beyond our reasonable control, including customs inspections, severe weather, public holidays, transportation disruptions, or carrier-related delays.

Once your order has been shipped, you will receive a Shipping Confirmation Email containing available tracking information for your shipment.

You may use the tracking number provided to check the latest shipment status at www.17track.net or through the applicable carrier tracking service.

Shipping costs are calculated at checkout based on factors such as your delivery destination, the items in your order, the available shipping method, and any applicable promotional offers.

The final shipping cost, if applicable, will be displayed during checkout before you complete your purchase.

Any customs duties, taxes, import fees, or similar charges imposed by your country or region are the responsibility of the customer unless otherwise stated at checkout or required by applicable law.

We offer shipping to a wide range of destinations, subject to carrier availability, logistics conditions, and any applicable regional restrictions.

If we are unable to ship your order to the address provided due to carrier, logistics, or regional restrictions, our Customer Support team may contact you to discuss available options or arrange a refund where appropriate.

If you have questions about shipping availability to your location, please contact our Customer Support team.

If you need to change your shipping address, please contact our Customer Support team as soon as possible.

Address changes can only be requested before 11:00 PM (PDT, GMT-7) on the same day the order is placed. Once an order has entered processing or has been shipped, we may no longer be able to modify the shipping address.

You may have your order shipped to an address different from your billing address, provided the shipping information is accepted during checkout.

Please review your shipping name, address, postal code, and other delivery details carefully before completing your purchase. Incorrect or incomplete information may result in delays or unsuccessful delivery.

Orders are generally processed during normal business days, Monday through Friday, excluding weekends and public holidays. Orders placed outside regular business days will normally begin processing on the next available business day.

Depending on product availability, your destination, and fulfillment requirements, items may be shipped from different warehouses or fulfillment locations. In some cases, items within the same order may be shipped separately.

We work with third-party shipping carriers and local delivery partners to provide delivery services. The carrier used for a particular shipment may vary depending on the destination, product, and available logistics arrangements.